Last Updated: November 01, 2025
evelectree.com ("Website," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our Website, which provides information about electric vehicles (EVs) available in India, hosts user-generated blogs with commenting features, and offers a road trip log for users to share their travel experiences. By using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.
We collect the following types of information:
Mobile Number and Email Address: We collect your mobile number and email address when you voluntarily provide them, such as when you register on the Website, submit comments on blogs, create road trip logs, or request communications or feedback.
User-Generated Content: Any content you submit, such as comments on blogs, road trip logs, summaries, or uploaded photos, may contain personal information. This content is subject to the Terms and Conditions of the Website.
Usage Data: We may collect information about how you interact with the Website, such as your IP address, browser type, device information, pages visited, and time spent on the Website.
Cookies and Tracking Technologies: We may use cookies or similar technologies to enhance your experience, analyze Website usage, and improve our services. You can manage your cookie preferences through your browser settings.
We use the information we collect for the following purposes:
Communication: To contact you regarding your account, respond to inquiries, provide updates, or request feedback about your experience on the Website.
Website Functionality: To enable you to post comments on blogs, submit road trip logs, and upload photos, as well as to moderate and display user-generated content.
Improving Services: To analyze usage patterns and improve the Website’s functionality, content, and user experience.
Compliance and Safety: To enforce our Terms and Conditions, protect the security of the Website, and prevent fraudulent or illegal activities.
We do not share, sell, or disclose your personal information to third parties, except in the following circumstances:
Government Authorities: We may disclose your personal information, such as your mobile number or email address, to government authorities or law enforcement agencies if required by law or in response to a valid legal request (e.g., court order, subpoena, or regulatory requirement).
Service Providers: We may share non-personal information with trusted service providers who assist us in operating the Website, such as hosting providers or analytics services, under strict confidentiality agreements. These providers do not have access to your personal information unless necessary for their services.
Legal Protection: We may disclose your information to protect our rights, property, or safety, or that of our users or the public, as permitted by law.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information (mobile number and email address) only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. User-generated content (e.g., comments, road trip logs, or photos) may remain on the Website unless removed by us or at your request, subject to our Terms and Conditions.
You have the following rights regarding your personal information:
Access and Update: You may request access to or updates to your personal information by contacting us.
Deletion: You may request the deletion of your personal information or user-generated content, subject to our retention policies and legal obligations. Note that deleted content may no longer appear on the Website but may be retained in backups for a limited period.
Opt-Out: You may opt out of receiving communications from us by following the unsubscribe instructions in our emails or contacting us directly.
Cookies: You can disable cookies through your browser settings, though this may affect the functionality of the Website.
The Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
The Website is not intended for users under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that a user under 18 has provided personal information, we will take steps to delete it.
Any user who violates Child Safety Standards will be banned from all platforms of Electree EV Solutions. This includes but does not limit, content posting on Website, Electree Surge forum and Electree Charging App. Users can report concerns directly on the platform or can e-mail to suhail.gulati@evelectree.com
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on the Website with the “Last Updated” date. Your continued use of the Website after such changes constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
Email: suhail.gulati@evelectree.com
By using evelectree.com, you acknowledge that you have read, understood, and agree to this Privacy Policy.
1. Information Collected
When submitting complaints, users will provide:
2. Purpose of Data Collection
User information is collected to:
Improve transparency in EV ownership experiences
3. Public Information
Information included in the complaint submission may be publicly visible on the website once approved.
This may include:
Users should not submit sensitive personal information they do not wish to make public.
4. Storage of Data
Submitted data may be stored securely for moderation, record keeping, and platform operation.
5. Third Party Sharing
User information will not be sold or shared with third parties for marketing purposes.
6. User Responsibility for Uploaded Data
Users are responsible for ensuring that:
The platform does not modify or censor uploaded files.
7. Content Removal Requests
Users may request removal of their complaint by contacting the platform through official channels.
Removal requests will be evaluated on a case-by-case basis.
8. Policy Updates
This Privacy Policy may be updated periodically. Continued use of the platform constitutes acceptance of updated policies.